Refund & Return Policy — FlyBooking Ventures
Last Updated: October 2025
1. Overview
We value your trust in FlyBooking Ventures. Our refund policy is designed to ensure fairness and clarity regarding cancellations, refunds, and modifications.
2. Flight Bookings
Refunds depend on the fare type and airline policy.
- Non-refundable fares cannot be refunded once ticketed.
- Refundable fares will be processed after airline approval and may attract an administrative fee.
- Refund requests must be submitted through our Contact Page or support email.
3. Hotel Reservations
Refunds for hotels are based on the property’s cancellation policy. Some reservations may be fully or partially non-refundable.
4. Service & Transaction Fees
All service and processing fees charged by FlyBooking Ventures are non-refundable once payment is confirmed.
5. Processing Time
Refunds approved by airlines or hotels are usually processed within 7–21 business days. Bank delays may extend this timeline slightly.
6. No-Show or Incorrect Details
No-show passengers or users who provide incorrect booking details may forfeit eligibility for refunds according to supplier policy.
7. Contact Us
For any refund-related inquiries, kindly reach out:
Email: info@flybookingarena.com
Phone: +234 813 857 5869